🔧 Maztech PartsWorld – Warranty, Protection & Terms
Buy With Confidence
We specialise in quality used Mazda parts and stand behind what we sell. Every part from Maztech PartsWorld is checked, tested where possible, and supplied with warranty protection so you can purchase with confidence.
Whether you’re a private buyer, workshop, or reseller, we aim to keep things simple, fair, and transparent.
✅ What Warranty Comes Standard?
Most parts include our Classic Protection Plan at no extra cost:
Classic Protection Plan (Included)
- ✔ 90-day part-only warranty
- ✔ Covers failure of the supplied part
- ✔ Replacement part supplied where available
- ✔ If no replacement can be sourced in a reasonable time, a refund of the part price is provided
This is our way of giving you peace of mind from day one.
⭐ Upgrade Your Protection (Highly Recommended)
Used parts are a great value option, but extra protection can save time and money — especially on higher-value components.
🔩 Small Parts Protection Plan – 12 Months ($35)
Perfect for everyday components.
- ✔ 12 months part-only coverage
- ✔ Covers qualifying small parts (tyres excluded)
- ✔ Ideal for peace of mind on regular maintenance items
- ❌ Commercial vehicles excluded
⚙ Driveline Protection Plan – 12 Months + Labour Assist ($350)
Best for engines, gearboxes, and driveline components.
- ✔ 12 months coverage on eligible driveline parts
- ✔ Includes labour assistance toward reinstallation (up to a set limit)
- ✔ Faster claim handling
- ✔ Great value protection on high-cost items
- ❌ Commercial vehicles excluded
👉 We strongly recommend this plan for engines and transmissions.
🔍 What’s Covered (Plain English)
- Failure of the supplied part under normal use
- Manufacturing or internal faults present at time of sale
- Replacement part or refund if replacement isn’t available
🚫 What’s Not Covered
To keep pricing fair for everyone, warranty does not cover:
- Labour, fluids, diagnostics, or towing (unless included in a protection plan)
- Damage caused by incorrect installation or misuse
- Faults caused by other vehicle components
- Normal wear and tear
- Parts that have been modified, dismantled, or tampered with
🔌 Electrical & Safety Components
Because electrical faults are often caused by vehicle wiring or control issues:
- Electrical parts must be installed and tested by a qualified automotive electrician
- Once plugged in, electrical components are generally non-returnable unless proven faulty
- Safety-critical items must be fitted by trained professionals
🧰 Installation Matters
To protect your warranty:
- Parts must be fitted by a qualified tradesperson
- Engines and transmissions must be installed with new fluids and filters
- Vehicles must be in good working order at the time of installation
Correct installation helps ensure the best outcome for everyone.
🔁 Returns (Quick Overview)
- Contact us before returning anything
- Change-of-mind returns may be accepted (freight both ways + 20% handling)
- Special-order or indented items cannot be returned
- Faulty items are handled in line with NZ law
(Full returns policy is available on our Returns page.)
🏪 Trade & Business Customers
We proudly supply workshops, dismantlers, and on-sellers.
- Trade purchases may be supplied in trade, meaning the Consumer Guarantees Act may not apply
- Warranty is limited to the terms outlined above unless agreed otherwise in writing
- All trade customers remain protected under the Fair Trading Act
If you’re a trade customer and need tailored terms, talk to us — we’re happy to help.
🛡 Your Rights Under NZ Law
Nothing in these terms limits your rights under the Consumer Guarantees Act or the Fair Trading Act, where applicable. We aim to resolve issues quickly and fairly.
📞 Need Help or Want Advice?
Not sure which part or protection plan is right for you? Our team is here to help before and after your purchase.
Maztech PartsWorld
📧 parts@maztech.co.nz
📞 07 343 9626
📍 Rotorua, New Zealand
🕘 Monday – Friday, 8am–5pm